Frequently Asked Questions

SourcePro Pilates manufactures 14+ Pilates equipment models across three categories: (1) Megaformer series — 8 models (SPMEGA01, 02, 03, 04, 05, 06, 08, and MiniMega SPMEGA09) in aircraft-grade aluminum alloy with German-imported springs for Lagree-style training, (2) Reformer series — 6 models including Maple, Elle Maple, Techno Aluminum, and Maple Pro SP1 reformers in solid hardwood and aluminum, and (3) Combo Cadillac — a comprehensive reformer + trapeze table combination. All products are available with OEM/ODM customization.

Yes, the SourcePro Megaformer SPMEGA01 is fully compatible with all Lagree Fitness method exercises. It features the same dual-platform design, multi-level spring resistance system, and carriage dimensions as the original Lagree Megaformer. However, the SPMEGA01 is independently manufactured and does not require Lagree franchise licensing, making it ideal for studios wanting Lagree-style training without franchise restrictions or fees.

SourcePro Pilates equipment has the following weight capacities: Megaformer SPMEGA01 (350 kg / 770 lbs), Megaformer SPMEGA03 (320 kg / 705 lbs), Megaformer SPMEGA06 (300 kg / 660 lbs), MiniMega SPMEGA09 (180 kg / 397 lbs), Combo Cadillac (300 kg / 660 lbs), Maple Reformer (250 kg / 550 lbs), Techno Aluminum Reformer (250 kg / 550 lbs), and Maple Pro SP1 Reformer (250 kg / 550 lbs). All capacities are tested to ISO 9001 standards and certified by SGS.

SourcePro Pilates equipment is sold at factory-direct wholesale rates, quoted per order based on model, customization, and quantity. Our pricing is typically 50-60% lower than comparable Western-branded equipment — for reference, the Lagree Megaformer retails at $8,000-$23,000, Balanced Body Allegro 2 at $3,200-$3,800, and Merrithew SPX at $4,000-$4,800. Volume discounts of 10-15% are available for orders of 5+ units. Request a quote through our contact form for exact pricing within 24 hours.

For standard products, the minimum order is 1 unit. For OEM/ODM customization (custom logo, colors, or specifications), the MOQ is 3 units for basic customization and 5 units for full customization. We also offer sample orders at standard pricing for evaluation before committing to a larger order.

SourcePro Pilates accepts bank wire transfer (T/T), PayPal, and Alibaba Trade Assurance. Standard payment terms are 30% deposit upon order confirmation and 70% balance before shipment. For established clients with a track record, we offer net-30 payment terms. All transactions are conducted in USD.

Shipping times depend on the method and destination: Sea freight takes 20-35 days to most international ports, air freight takes 7-12 days. Standard production lead time is 15-25 days for stock products and 20-30 days for OEM/ODM orders. Total time from order to delivery is typically 35-55 days by sea and 22-37 days by air. We provide tracking numbers and handle all export documentation.

SourcePro Pilates ships to 40+ countries including the USA, Canada, UK, Australia, New Zealand, Germany, France, Netherlands, Spain, Italy, UAE, Saudi Arabia, Singapore, Japan, South Korea, Malaysia, Thailand, Brazil, Mexico, and South Africa. If your country is not listed, contact us and we will arrange shipping through our freight forwarding partners.

Shipping costs vary by destination and method. Example costs for a single reformer: US West Coast (sea) $450-650, US East Coast (sea) $550-750, UK (sea) $400-600, Australia (sea) $500-700, Germany (sea) $450-650. Air freight costs 3-4x more than sea freight. For multi-unit orders, shipping cost per unit decreases significantly due to container consolidation.

Yes, SourcePro Pilates offers full OEM/ODM customization. You can customize frame color (any RAL code for aluminum models, 12 standard wood stains for maple models), upholstery color (20+ options), add your logo via silk-screen printing or laser engraving, choose spring configurations, adjust carriage dimensions, and create custom packaging with your brand identity. MOQ for customization is 3 units with a lead time of 20-30 days.

Yes, for OEM/ODM orders of 10+ units, we produce a sample unit for your approval before beginning mass production. Sample production takes 7-10 days. The sample cost is the standard unit price plus a small customization fee, which is credited toward your bulk order. For orders under 10 units, we can provide photos and videos of similar customizations we have done.

All SourcePro Pilates products carry the following certifications: ISO 9001 (quality management), SGS (product safety testing), CE (European safety standards), REACH (chemical compliance), and RoHS (restrictions on hazardous substances). Our manufacturing facility is audited annually by SGS and TUV. Certification documents are provided with every shipment.

SourcePro Pilates offers the following warranties: All Megaformer models (SPMEGA01-09) — 5-year frame, 2-year parts; Combo Cadillac — 5-year frame, 2-year parts; Maple, Elle Maple, Techno Aluminum, and Maple Pro SP1 Reformers — 5-year frame, 2-year parts. Warranty covers manufacturing defects and is valid from the date of delivery. Extended warranties up to 7 years are available for OEM clients.

SourcePro Pilates ensures quality through our ISO 9001 certified manufacturing process. Every unit undergoes a 30-point quality inspection including: spring tension calibration (±0.5kg tolerance), carriage glide smoothness test, frame weld integrity check, upholstery seam inspection, weight capacity load testing, and finish quality assessment. We provide a quality inspection report with each order and maintain a defect rate below 0.5%.

Yes, SourcePro Pilates stocks all replacement parts including German-imported springs, carriage wheels, footbars, straps, upholstery, and hardware. Parts are shipped within 3-5 business days from our Huizhou facility. Replacement part pricing is quoted on request and is highly affordable relative to the machine cost. All parts are compatible with our standard and OEM products.